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Shipping Policy

A legal disclaimer

All orders require up to 72 hours (3 business days) to be processed and dispatched. Please note that we operate as a third-party retailer, and all products are fulfilled and shipped by our trusted external fulfilment partners. As a result, we do not ship items directly ourselves.

Dispatch times may vary depending on order volume, stock availability, and carrier processing times. Once your order has been dispatched, delivery times will depend on the shipping method selected at checkout and the courier’s service levels. While we aim to ensure orders are delivered as quickly as possible, we cannot be held responsible for delays caused by couriers, customs checks, or circumstances outside of our control.

If you experience any issues with your order or have questions about our products, please visit our Contact page and get in touch with our support team. We are committed to providing excellent customer service and will review all enquiries as quickly as possible to help resolve any concerns in a fair and timely manner.

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